How to update the Cruelty Free Super USI

From 1 June 2024, Cruelty Free Super’s USI and ABN and all member numbers changed. Your employee has been emailed a new super choice form. Use this to update your payroll system.
It is important that your employees’ records are updated to ensure their super guarantee payments can be processed successfully. Contributions made to the old USI and ABN will bounce from 31 May 2024.
These are the details to make super payments to Cruelty Free Super:
USI/SPIN: 43 905 581 638 021
ABN: 43 905 581 638
Fund name: Cruelty Free Super
Phone number: 1300 096 631

How to update your employee’s super details

If you are making a super payment to a Cruelty Free Super member after 1 June 2024 you need to use:
  • Cruelty Free Super’s new USI is 43 905 581 638 021
  • Cruelty Free Super’s new ABN is 43 905 581 638
  • You will need to ask your employee for their new member number – they can find this by logging into their super account.
Your employees who are with Cruelty Free Super have been emailed a new super choice form and letter of compliance they can give to you. Use these details to update your payroll system.
For any employee who accrued super for a period prior to 1 June 2024 and it hasn’t been paid, you will need to use the new Cruelty Free Super USI and ABN and member number. If you use the old ABN and USI and the employee’s old Cruelty Free Super member number, the payment will bounce.
All employers must pay super contributions through a method that meets the SuperStream rules.

ATO small business clearing house

The ABN and USI will be automatically updated on the ATO’s clearing house. All you need to do is search for Cruelty Free Super’s new USI (43 905 581 638 021) and ABN (43 905 581 638).

Accounting software that complies with SuperStream

Xero

Add the new Cruelty Free Super fund details to your list of super funds. Search for the USI: 43 905 581 638 021 and this will add it to the drop-down list of super funds when adding to an employee record. You can also mark the old one as inactive.
Find the employees who are with Cruelty Free Super and update the super fund in their records.
Xero resources:

MYOB

Update the super fund in the software’s list of super funds. Cruelty Free Super is one of the standard super funds on the AccountRight list of funds. You should be able to find Cruelty Free Super from the list - just make sure it has these new details:
  • USI: 43 905 581 638 021
  • ABN: 43 905 581 638
Update the employee’s super details in their records
If the wrong USI and ABN is appearing in the drop-down list, you can contact MYOB.

FAQ

Why do I need to update the USI and ABN and member numbers for employees with Cruelty Free Super?

On 1 June 2024, Cruelty Free Super will change master trusts, becoming part of the OneSuper Plan. When this happens, the USI and ABN for the super fund will change.
SuperStream uses a super fund’s USI and ABN to identify the super fund. The member number identifies the member at the fund.
This means if an employee’s super payment is paid to the old USI and ABN, the fund won’t be recognised and the payment will bounce. To ensure that future super guarantee payments are received by the quarterly deadlines, it is important to update your super records for employees that are members of Cruelty Free Super.

When do I need to make the update by?

The new USI and ABN are valid from 1 June 2024. The old USI and ABN will stop working on 31 May 2024. We recommend that you update the USI and ABN and employee’s member number as soon as possible from 1 June 2024.
The next quarter deadline for super guarantee payments is 28 July, 2024.

Where can I find my employee’s Cruelty Free Super member number?

Your employee’s member number has changed. All members have been emailed a copy of their pre-filled super choice form and letter of compliance that they can provide you.
If they are unsure where to get a copy, they can contact our Member Services Team.

Can I pay by EFT?

No. Employers need to use a SuperStream compliant system to make super payments. This allows you to make multiple super payments to different funds, with just one transfer. It also sends the payment with data about the payment, e.g. we can see that a $1,500 employer super contribution for Jane Smith is made up of $1,000 in superannuation guarantee contributions and $500 in salary sacrifice contributions.

Do I need an employer number with Cruelty Free Super?

No. You don’t need to be registered with us in order to make a payment. Just leave that field blank.

I’m still having issues, who can I contact?

If you are having troubles setting up or updating the USI, ABN and the employee’s member number on your payroll software, we recommend that you contact the software provider directly. They will have the technical expertise to guide you.